This website, https://www.ramekinquilts.com, is operated by Ramekin Quilts LLC (hereinafter, “RQL”). This Privacy Policy explains how your personal information is collected, used, and protected when you visit the site or purchase products. By purchasing from this website, you acknowledge that this Privacy Policy has been provided and that it applies to your purchase.
To process orders certain personal information is necessary. By making a purchase, you acknowledge that your information may be processed in any country where RQL or its service providers operate.
Contacting You
On occasion, it may be necessary to contact you for purposes of delivery, creating the product, or following up as needed. If you have any questions or need to get in touch and don’t have contact information, please use the Contact form.
Information Collected or Received
Some information must be collected from you or may be received through automated means. For example, to purchase products, valid contact information is required, including your name, billing and shipping address, phone number, and payment details.
Payment information is processed by third-party payment providers (such as Stripe). Full payment details may not be directly received or stored.
Information may also be automatically received and recorded when you visit this site. This may include IP address, device or browser information, pages visited and interactions with the site, cookies, and similar technologies.
Third-party analytics services are used to help understand how visitors use the website. These services may collect information such as pages viewed, clicks, scrolling behavior, time spent on pages, and technical details about browser and device. This information is typically stored in server logs and is used to operate and improve the website.
If you leave a comment on the site, you may opt in to saving your name, email address, and website in cookies. These are for convenience, so you do not have to fill in your details again when leaving another comment. These cookies last for one year. Other cookies may last for varying amounts of time. You can control or disable cookies through your web browser settings.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Information is retained only for as long as necessary for the purposes set out in this policy and as required to comply with legal obligations, including tax and revenue laws.
Other websites
Some pages on this site may include embedded content (such as videos or images). Embedded content from other websites behaves in the same way as if you visited those websites directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor interaction with embedded content, including tracking if you have an account and are logged in to that website.
Visitor comments may be checked through an automated spam detection service.
Information Sharing
Your personal information is not sold and is not disclosed to third parties without consent, except where necessary, including: to process payments or fulfill orders, to comply with legal obligations or court orders, to protect legal rights or the safety of others, when required for legitimate business purposes, or when the information has been made public or consent has been given.
Limited usage and analytics data is shared with third-party analytics providers (such as Google Analytics or Clarity) so they can perform services on behalf of the site. This data does not include order details or information that directly identifies you, such as name, email address, or contact information.
Analytics and usage data is also used to monitor website performance, improve functionality and content, and better understand how visitors interact with the site.
Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely to help manage follow-up comments. For users who register on the website, personal information provided in the user profile is stored while the account remains active. Other personal information is retained only as long as necessary for business, legal, or tax purposes.
Security
Reasonable and generally accepted measures are used to protect the personal information shared through the site. You are responsible for protecting against unauthorized access to your account and devices. While reasonable steps are taken to safeguard personal information, no system can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have rights related to your personal information. You are always welcome to contact us with a request, which are typically handled within two weeks and are subject to legal or tax retention requirements.
This Privacy Policy may be updated from time to time and changes will be posted on this page.